Do you have any questions?


Frequently Asked Questions

Sending files to print can be a challenge. We’ve answered common questions and these handy tips should help you send correct artwork to Kingsley.

Still have questions? Use the form below to contact our design studio who will try and help.

How do you embed fonts?

Embedding fonts into your original design will stop them changing or appearing differently after they have been printed.

You can embed/outline your fonts in Illustrator or InDesign by opening your document and highlighting the text, then select ‘Type’ in the top menu and choose ‘Create Outlines’. Your text is now grouped together in outline form – just resave your files and you’re done.

To embed fonts in Microsoft Word, you can open your document and select ‘Options’ from the drop-down menu. Once you have ‘Options’ open switch over to the ‘Save’ tab. Select ‘Embed Fonts in the File’ and click ok – then resave your file.

Still have questions? Email us for help in preparing your artwork for print.


To resize your file, you may need to go back to the original document that you created so you can edit and view the dimensions.

If your artwork looks stretched or misshapen once you have re-sized it, you may need to alter the layout so that it fits to the size that you are ordering.

To resize files in Microsoft Word, go to the toolbar at the top and select ‘Size’, then ‘More Paper Sizes’. In the page set-up menu, select ‘Paper’ and then enter the width and height of your document. Don’t forget to include the 3mm bleed area on all sides.


We like to be as flexible as possible, which is why you can send your files as PDF, EPS, JPEG, TIFF and PNG.

We can also accept PSDs, AI and INDD files – it’s best to package these up and send them to us.


Still have questions? Email us for help in preparing your artwork for print.


Process Colours are referred to as CMYK, Cyan (C), Magenta (M), Yellow (Y) and Black (K), four colour process or even just process.  These different colours are used to reproduce a colour image.  We produce a single plate for each colour that when combined produce a full-colour page.

Pantone colours are often specified for printing as a ‘spot colour’, a specific colour printed using an ink made exclusively and typically for jobs which require no full-colour imagery like colour matching for corporate branding to ensure consistent colour reproduction.

Convert all RGB colours to CMYK as colour separations for printing cannot be made from RGB files.

If your job is full colour, please ensure that you work entirely in CMYK.  If your program does not support CMYK or Pantone, we will need to convert your colours before printing.

Please bear in mind that monitors and desktop printers do not produce accurate representations of the press printed colour.


Do You Have Any Questions?